REA Group Faces ACCC Probe Over Listing Fee Hikes and Market Power

ACCC launches investigation into REA Group's pricing practices amid concerns of inflated listing fees and market dominance...

May 29, 2025

Australia’s competition watchdog is investigating REA Group over potential misuse of market dominance, raising concerns about escalating property listing costs and their impact on consumers and industry competition.

  • The Australian Competition and Consumer Commission (ACCC) is probing REA Group’s pricing strategies to determine if the company is exploiting its dominant market position to impose unreasonable listing fees on real estate agents and consumers.
  • Real estate agents report that REA’s listing fees have increased significantly, with some premium listings in Sydney exceeding $4,000, marking a 5,000% rise over the past 15 years.
  • REA Group’s realestate.com.au holds a substantial lead over competitors, attracting over 12 million users monthly, and is considered to have at least 50% more views and listings than its nearest competitor, Domain.
  • The outcome of the ACCC’s investigation could have significant implications for REA Group’s market positioning and may influence future regulatory approaches to digital real estate advertising platforms.

 

 

About REA Group Ltd

REA Group Ltd (ASX: REA) is a leading digital advertising and property technology company, headquartered in Melbourne, Australia. The company operates a suite of market-leading real estate platforms, including realestate.com.au, which is Australia’s most visited property website, serving residential, commercial, and rental markets. Through its extensive digital ecosystem, REA Group connects property seekers, agents, developers, and financial service providers, facilitating efficient property discovery, marketing, and transaction processes.

Market Dominance and Rising Costs

Australia’s competition watchdog, the Australian Competition and Consumer Commission (ACCC), has initiated an investigation into REA Group, the operator of realestate.com.au, over concerns that the company may be leveraging its dominant market position to impose excessive listing fees on real estate agents and consumers.

REA Group, majority-owned by News Corp, operates Australia’s leading property listing platform, realestate.com.au, which attracts over 12 million users monthly. The platform’s significant market share has raised concerns about its pricing strategies. Real estate agents report that listing fees have escalated dramatically, with some premium listings in Sydney exceeding $4,000, marking a 5,000% increase over the past 15 years.

Tim McKibbin, CEO of the Real Estate Institute of New South Wales (REINSW), highlighted that agents have observed annual fee increases well above the Consumer Price Index, sometimes reaching 10% or more. “These escalating costs significantly increase the burden for consumers and are clearly unsustainable,” McKibbin stated.

ACCC’s Investigation and Industry Response

The ACCC has been engaging with real estate agents and industry bodies to gather feedback on REA Group’s pricing practices. The regulator issued a Section 155 Notice to REA Group, compelling the company to provide detailed information about its subscription offerings. REA Group has acknowledged the investigation and expressed its commitment to cooperating fully with the ACCC. “REA will continue to comply with its disclosure obligations and will update the market on this matter as appropriate,” the company stated.

Federal MP Dr. Sophie Scamps emphasised the importance of the investigation, noting that high listing fees add to the barriers Australians face when selling or downsizing their homes. “It’s disturbing to hear Australians are, yet again, apparently paying inflated prices to have their house listed on real estate marketing platforms,” she remarked.

Implications for Competition and Consumers

The investigation into REA Group’s pricing practices underscores broader concerns about competition in Australia’s digital real estate advertising market. With REA Group’s realestate.com.au holding a substantial lead over competitors like Domain, which has a market capitalisation of less than one-tenth of REA’s, the lack of viable alternatives may limit consumer choice and contribute to higher costs.

The outcome of the ACCC’s investigation could have significant implications for REA Group’s market positioning and may influence future regulatory approaches to digital real estate advertising platforms. If the ACCC finds that REA Group has misused its market dominance, it could lead to enforcement actions aimed at promoting fair competition and protecting consumers from excessive fees.

Investor Outlook

Investors are closely monitoring the situation, as regulatory scrutiny may impact REA Group’s financial performance and market valuation. The company’s share price experienced a 3% drop following news of the ACCC’s probe. While REA Group’s dominant market position has contributed to its profitability, ongoing regulatory investigations and potential reforms could introduce new challenges and affect future revenue streams.

The ACCC’s investigation into REA Group’s pricing practices highlights the need for a competitive and transparent digital real estate advertising market in Australia. As the probe unfolds, stakeholders across the industry will be watching closely to see how regulatory actions may reshape the landscape, influence pricing strategies, and impact both consumers and businesses involved in property transactions.

If the ACCC concludes that REA has misused its market power, it could lead to changes in how digital platforms set listing fees, potentially paving the way for more transparent and competitive pricing models. For agents and vendors, this could translate into more affordable marketing options and for investors, a recalibration of growth expectations in a more regulated environment.

 

 

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